FAQ
✨ What makes Blule prints special?
All my art prints start life as original watercolour paintings, created in my sunny Sydney studio.
They’re then professionally printed in Australia on premium fine art paper with archival inks — so the colours stay vibrant for years (no fading dragons here 🐉✨).
Each piece is signed (and numbered if it’s a limited edition) and personally checked by me before I pack it.
🎨 Do you do custom sizes or commissions?
Yes! I accept a limited number of custom watercolour commissions every year — from portraits to dragons to surfer girls.
You can learn more here or email me at bonjour@blule.fr.
If you love an existing artwork but need a different size, just ask — I’ll see what’s possible.
🖼️ What are A2 and A3 sizes?
My prints follow standard paper sizes, so it’s easy to find frames in any shop near you.
A2 : 42 × 60 cm
≈ 16.5 × 23.4 inches
A3 : 29.7 × 42 cm
≈ 11.7 × 16.5 inches
Each print includes a 0.5 to 1 cm white margin all around, perfect for a matboard or a clean frame
🎁 Can I order a gift and send it directly?
Absolutely! I can ship directly to your lucky recipient and even include a personal handwritten note from you (on a card I choose that matches the art). Just leave your note in the checkout comments.
🌈 Will the colours look exactly like what I see online?
I do my best to ensure the photos match the artwork’s colours.
Please note: screens vary in brightness and colour calibration. In person, the art usually looks even richer and more beautiful.
🖋 Can I get one of your artworks as a tattoo?
I’m very honoured when people want my work on their skin!
Soon you’ll be able to purchase a Tattoo Permission Form. You’ll receive a signed PDF that you can take to your tattoo artist.
💌 Can you include a handwritten note?
Yes! I love adding a personal touch. I can handwrite your message on a card of my choice — perfect for gifts, surprises, or little love notes.
🎟 Do you sell gift vouchers?
Yes. Pick any amount for your voucher and you’ll receive a code via email. You can also choose one of my printable card designs for gifting.
📦 Printing process & dispatch
All the art is professionally printed in Australia.
Prints under A2: printed in my studio, ready to ship in 2–3 working days.
Prints over A2: printed by a professional fine art printer, ready in 7–10 working days.
💛 Care
Prints are shipped flat in solid flatpack or rolled in a tube, depending on the size, for safe travel.
They are delicate, so please handle with care and ideally let a professional framer do the unrolling.
Keep them away from direct sunlight and humidity to preserve their colours and paper.
🚚 Shipping
Shipping is calculated at checkout based on size, weight, and destination.
I ship worldwide.
Australia: delivery usually takes 2–3 working days from dispatch.
International: sent with DHL, usually arrives in 7-14 working days from dispatch (may take longer during peak times).
Shipping Process
A confirmation email with your tracking number will be sent as soon as your artwork is on its way.
We are unable to accept PO Boxes as a delivery address.
The purchaser holds responsibility for writing the correct address and tracking the shipment.
Failure to collect your shipment from a designated outlet may result in your parcel being returned to Blule, in which case, it is your responsibility to arrange shipping for the item.
🔄 Returns & refunds
In 10+ years of sending art worldwide, I’ve never had an unhappy customer (touch wood 🪵💛).
If you’re the first, please contact me.
Returns are accepted if the print is in mint condition and in its original packaging.
Sale items, and originals are not returnable.
📬 What if my artwork isn’t collected and gets sent back?
Sometimes parcels aren’t collected from your Post Office within their holding time and they make the long trip back to me in Sydney.
If this happens, don’t worry — I can resend it!
However, new shipping costs will apply, as the postal services don’t refund the original shipment.
To avoid delays, please keep an eye on your tracking number and pick up your order promptly.
📮 Damaged items
If your art arrives damaged, please send me photos of the packaging and the artwork to arrange a replacement: bonjour@blule.fr.
⚠ Customs
I am required by law to declare the full value of the shipment.
Any local customs duties or taxes are the buyer’s responsibility.