L'Atelier de Blule

23C Curlewis St

Bondi Beach 

NSW 2026

Australia

By appointment only

FAQ

COPYRIGHTS
All my artworks are subject to c. You cannot use any of my illustrations for commercial use without my authorisation. Bonjour@blule.fr

 

TATTOOS PERMISSION

I'm very honoured when people ask me permission to have my art tattooed. Here is the link to my Tattoo Permission Form to take to your tattoo artist.

After placing the order you'll receive a pdf to print with your signed document p to get the illustration tattooed.

 

WRITTEN NOTES

I can address a little handwritten note of your choice to the receiver on a card of my choice

 

GIFT VOUCHERS

Pick any amount for your voucher, and receive a code via email. Then I'll send you one of the 4 printable card versions, valid for the online shop. The code is to enter at Checkout.

 

 PRINTING PROCESS AND DISPATCH

All the Art is professionally printed in Australia.
The art prints under A2 size are printed in the studio by Blule and takes 2 to 3 working days from the date to dispatch.
The prints larger than A2 are printed by a professional printer and takes 7 to 10 working days from the date to dispatch.
Additional 7 days if the artwork is framed (in busy times this may be a little longer)

 

CARE

The art prints are shipped rolled in a tube.
The prints are very delicate to the touch, and should only be removed from the packaging by a professional framer.

Avoid to hang your artwork on walls exposed to direct sunlight to ensure the longevity of colours.

 

SHIPPING RATES

Shipping is calculated at checkout based on the weight and size of your artwork as well as your shipment destination.

 

HOW THEY ARE PACKED

All orders are packed by me with special care to protect your a.
All the prints are shipped rolled in a tube.
The Originals are shipped flat in a solid flatpack.

With every o you'll find little printed cards of my choice and a Thank You note.

 

DELIVERY TIMES

I ship the illustrations and Originals worldwide.

Within Australia

Delivery times within Australia will vary depending on your location.
It usually takes 2 to 3 working days from the date of dispatch.

Worldwide

For international shipping, I use a private te DHL.
Orders will be received within 7 working days,
certain destinations can take longer.

These are only estimations, I can't guarantee your parcel will arrive within a set time frame.
Get in touch with me if you wish to receive your parcel on a certain date.
Kindly note, during the high season, delivery might take a little longer.

 

SHIPPING PROCESS

. You'll receive a tracking number as soon as the artwork is shipped
. We are unable to accept PO Boxes a delivery address
. The purchaser holds responsibility for tracking the shipment.
Failure to collect your shipment from a designated outlet may result in your parcel being returned to Blule, in which case, it is your responsibility to arrange shipping for the item.

 

CUSTOMS

I am required by law to declare the full value of the shipment contents and cannot be held financially responsible for any additional local customs and duties on your order

 

RETURNS

In more than 10 years of doing selling art, I have never had one customer unsatisfied. None. Nada. Zip.
That being said, if you were to be that first one and be unhappy with the quality of your print, you can return it in the same packaging. The print needs to be in mint condition, and shipping for the return trip would have to be at your charge.

I do not offer refunds or exchanges on discounted sales items, original artworks or framed prints.

 

DAMAGES ITEMS

If your order is damaged during transit, please contact me as soon as possible to arrange replacement bonjour@blule.fr

As much as I would want to solve every possible problem, sadly,
I cannot take responsibility for:

  • Post Office delays
  • Custom delays
  • Additional costs for applicable customs clearance fees